Night Receptionist Hotel Museum Lane Amsterdam

HR · Amsterdam, Amsterdam
Department HR
Employment Type Full time / Part time

Are you ready to be a part of an international hospitality team and work in a historic location in the heart of Amsterdam? Do you enjoy being productive overnight and taking your customer service skills to a higher level? Then you should apply for this position!

Hotel Museum Lane is looking for an energetic, fun and proactive night shift receptionist to join their multicultural team. Hotel Museum Lane is a small but cozy two star hotel located just right next to the Rijksmuseum. The location and the variety of the room types makes it ideal for all types of travelers from families to backpackers. The dynamic reception team treats the guests with extra care and makes sure they get a feeling of the true Amsterdam travel experience. 

As a night receptionist you will be the contact for our guests during the night and guarantee the safety of the hotel. You will handle any potential guests’ requests and deal with administration matters, making sure everything is ready for the next day. This position requires a high level of responsibility and independence.

What are we looking for?

  • Professional attitude and appearance
  • Solid verbal and written communication skills (english), second language(s) is a plus
  • Organization and administration skills 
  • You are proactive, take initiative and you are a born team player
  • You are stress resistant and resourceful 
  • You inspire your team to go all the way for our guests

What are your main tasks?

  • Welcoming guests
  • Check-In and Check-Out processes
  • Concierge tasks
  • Receiving and handling reservations
  • Coordinating and organizing guest requests
  • Handling incoming phone calls
  • Provide useful information about the hotel and the city
  • Security rounds
  • Stock and keep clean  the reception area
  • Dealing with guests’ complaints
  • Handle front office administration

What do we offer?

  • Hours 0-40, based on your availability
  • Night shift hours are from 23:00-07:00
  • Hour rate: €13,84, plus 8,33% monthly holiday pay
  • Collective health insurance discount
  • Pension
  • Continuous training from our well trained staff
  • Ability to evolve professionally
  • A dynamic working environment with a fun, young and vibrant atmosphere and colleagues from all over the world. 

Do you recognize yourself in the description above? Apply now!

Choose for We Are Key if you’d like to work…

  • In a dynamic hospitality group with colleagues from all over the world
  • Where your employer values and supports your professional growth and involves its employees in the decision making 
  • Where you have room to develop and grow into higher positions
  • Where you get training to reach your goals
  • At beautiful and historical locations in Amsterdam
  • And where your offered great working conditions

Curious who we are? Check out our website!

Thank You

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  • Location
    Amsterdam, Amsterdam
  • Department
  • Employment Type
    Full time / Part time